Jeevan Wellness
Returns and Exchange Policy
Review eligibility, timelines, product condition requirements, and exchange rules before raising a return or exchange request.
Last updated: June 2026
Return and exchange window
Eligible products can be requested for return or exchange within 7 days from the delivery date.
Products must be unused, unopened, undamaged, and returned with the original seal, label, packaging, invoice, and accessories if applicable.
Items not eligible
Opened, used, damaged, missing-label, expired, final-sale, hygiene-sensitive, or custom items may not be eligible for return or exchange.
Return or exchange can be rejected if the product fails quality inspection after pickup or delivery to our warehouse.
Exchange rules
Exchange is subject to stock availability. If the requested product or pack is unavailable, we may offer an alternate product, store credit, or refund as applicable.
Exchange requests are normally allowed once per product unless there is a verified fulfilment or product issue.