Jeevan Wellness
Refund Policy
Learn when refunds are eligible, how long they take, and what deductions or payment-provider delays may apply.
Last updated: June 2026
Refund eligibility
Refunds are processed only after the return request is approved and the returned item passes quality inspection.
If an order is cancelled before dispatch, eligible prepaid payments are refunded to the original payment method.
Refund timeline
Once approved, refunds are usually initiated within 5 to 7 business days. Your bank, card issuer, wallet, or UPI provider may take additional time to reflect the credit.
For COD orders, refunds may require bank or UPI details from the customer. Incorrect details can delay processing.
Deductions and failed refunds
Shipping charges, COD charges, payment gateway fees, or reverse pickup charges may be non-refundable where applicable and disclosed at checkout or during return approval.
If a refund fails due to bank or payment provider issues, contact support with your order ID so we can verify and reprocess where possible.